Refund policy

RETURN & REFUND POLICY

At 8 Badge, every product is made-to-order specifically for you.
 This allows us to maintain premium quality and reduce waste.

Because of this, all sales are final unless an item arrives damaged, defective, or incorrect.

Each piece is made specifically for you — this approach reduces overproduction and ensures every item meets our quality standards.

RETURNS & EXCHANGES

We do not accept returns or exchanges for:

  • Incorrect size selection
  • Change of mind
  • Preference or style issues
  • Ordering the wrong product

 Please review sizing and product details carefully before placing your order.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your item arrives:

  • Damaged
  • Defective
  • Incorrect (wrong item sent)

We will replace or refund your order at no additional cost.

To submit a claim:

  • Contact us within 7 days of delivery
  • Email: info@8badge.com
  • Include:
    • Order number
    • Clear photos of the issue

REFUNDS

Refunds are only issued if:

  • The item is confirmed defective or incorrect
  • A replacement is not possible

Approved refunds will be processed to your original payment method.

ORDER CANCELLATIONS

Orders cannot be cancelled once production has started.

Because all products are made-to-order, production begins shortly after purchase.

SIZING DISCLAIMER

We provide detailed sizing guides on all product pages.

8 Badge is not responsible for incorrect sizing chosen by the customer.

SHIPPING ISSUES

8 Badge is not responsible for:

  • Incorrect shipping addresses provided by the customer
  • Delays caused by carriers

However, we will assist you in resolving any delivery issues.

CONTACT

For any questions regarding your order:

info@8badge.com